TERMS OF SALE
Your account and order process
Cancellation, returns and refunds
Risk and ownership
Limitations and exclusions of liability
Please read these terms of sale carefully. You will be asked to expressly agree to these terms of sale before you place an order for products from our website. You should not use our website if you do not accept these terms of sale in full.
We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.
The only language in which we provide these terms of sale is English.
In these terms of sale, “we” means Stop & Stare (and “us” and “our” will be construed accordingly) and “you” means our customer or potential customer for products (and “your” will be construed accordingly).
3) About Us
Our company name is Stop & Stare Designs Co Ltd.
Our trading names are Stop & Stare, Stop & Stare Designs.
Our registered address is 2 Tullawaltra, Bailieborough, Co. Cavan, Republic of Ireland.
Our company registration number is 563555.
Our email address is firstname.lastname@example.org.
Our VAT number is IE3379803LH.
(4) Your account and order process
The advertising of products on our website constitutes an “invitation to treat” and your order for products constitutes an offer made to us to purchase the goods specified in the order. No contract will come into force between you and Stop & Stare unless and until we accept your order in accordance with the procedure detailed below.
In order to enter into a contract to purchase products from us, you will need to take the following steps: (i) you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) if you are a new customer, you must create an account with us and log in or checkout as a guest; if you are an existing customer, you must enter your login details; (iii) once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to these terms of sale; (iv) you must then choose your preferred method of payment - PayPal or credit/debit card; (v) we will then send you an initial payment acknowledgement; and (vi) once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by e-mail that we are unable to meet your order.
We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
As a customer you are responsible for maintaining your own username and password, where required to access your customer account. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
(5) The products
Prices and descriptions for products are quoted on our website and are liable to change at any time without notice. Such changes will not affect contracts which have come into force. As our website contains a large number of products, it is always possible that some of the product prices and descriptions on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated when you pay for the product.
We are an Irish based company and we list all our prices in Euro € inclusive of the Irish Value Added Tax at the current rate of 23%. We have a currency conversion tool at the top of each page on our website where you can view our prices in the most commonly used international currencies, however, these rates are approximate and are on the conservative side.
Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the payment is not received from you in full in cleared funds or is withheld by PayPal pending their enquiries and/or investigation.
If you are ordering a product from outside the European Union the recipient of the product is responsible for all customs duties or tariffs incurred in the country to which the products are shipped. Furthermore, your order may be subject to delay or be opened and searched by local customs authorities when entering the destination country. Please note we are unable to provide specific advice on customs duties or tariffs.
We will arrange for the products to be delivered to the address for delivery indicated in your order.
We will use reasonable endeavours to deliver products to you within the number of days stated in the Delivery Information section of our website. However, we cannot guarantee delivery by the relevant date. We do, however, guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 30 days of receipt of payment and the date of our order confirmation, whichever is the later.
We cannot ensure that we are permanently in stock of all items. If we are out of stock of a particular item or do not have the quantities you have ordered, there might be a delay in dispatch of these items.
It is a legal requirement that we declare the full value of the goods (excluding shipping charges) on all packages destined outside the European Union.
(8) Cancellation, returns and refunds
Under the EC (Protection of Consumers in Respect of Contracts Made by Means of Distance Communication) Regulations 2001, you may cancel a distance contract to purchase a product or products from us at any time within 7 days starting on the day you receive the relevant products or products (subject to the limitations set out below). We have extended this cooling-off period to 14 calendar days.
Items must be returned unused, in its original unopened packaging with any seal or shrink-wrap intact, labels and tags still attached and otherwise in a condition enabling us to sell the product as new. All products will be inspected on return – those that do not comply with the provisions above will not be accepted due to hygiene reasons.
In order to cancel a contract on this basis, you must give to us a written notice of cancellation and promptly return the products to us. However, you will be responsible for paying the cost of returning the product to us.
If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.
If you have requested an exchange item and your chosen product is not in stock or is no longer available on our website, we will offer an alternative item, a refund or placing your item onto back order for you.
If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.
If your returned item(s) reduce the value of your order to below our freepost rate, you will be charged the standard delivery charge.
If you have paid duty for the goods received and wish to return these to us you can claim a refund of the duty from your local customs authority. You will need to show them the proof of the duty originally paid and proof of the return postage. Please contact your local customs authority for more information.
(9) Your warranties
You warrant to us that:
(a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;
(b) the information provided in your order is accurate and complete;
(c) you will be able to accept delivery of the products;
(d) you are at least 18 years of age.
(10) Risk and ownership
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:
(a) delivery of the products; and
(b) receipt by us of full payment of all sums due in respect of the products (including delivery charges).
We will be entitled to recover payment for the products even where ownership has not passed to you.
Cookies are small pieces of information placed on your computer or other device by a website which can be read by the website on your subsequent visits.
Visitors can browse our website with no loss of functionality if cookies are disabled from the web browser. However, for purely technical reasons this may prevent you from taking full advantage of our online purchasing facilities and personalised features.
- the IP address of the visitor’s web server
- the top-level domain name used
- the previous website address from which the visitor reached us
- clickstream data which shows the traffic of visitors around this web site
- the type of web browser used by the website visitor.
Technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Acts, 1988 & 2003.
We will make no attempt to identify individual visitors or to associate the technical details listed above with any individual. It is our policy never to disclose such technical information in respect of individual website visitors to any third party, unless obliged to disclose such information by a rule of law.
The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material) is owned by us. Otherwise, the material in question is credited to its source and copyright owners in the relevant section of this website. Despite the latter, we remain the owner of the compilation of information on this website.
We grant you a limited, non-exclusive and revocable licence to access our website for the purposes of browsing our products, ordering goods, obtaining our contact information or printing pages for your own personal and non-commercial use. This licence does not extend to any commercial use of our website, any use which is for the benefit of any commercial entity other than us (or our suppliers and affiliates) and the use of any of our logos or graphics.
You must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without prior written permission from us. All other rights are reserved.
Misuse of this website may incur civil liability or attract criminal sanctions.
(13) Limitations and exclusions of liability
Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit or exclude any liability of a party under Section 26, 27, 28 or 29 of the Sale of Goods and Supply of Services Act, 1980; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law.
Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale.
The limitations and exclusions of liability set out in this Section and elsewhere in the terms of sale: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.
We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
(14) General terms
Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time to time, but such revisions will not affect the terms of any contracts which we have entered into with you.
If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.
No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.
You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.
Each contract under these terms and conditions of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.
Subject to the first paragraph of Section 13, these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.
These terms of sale will be governed by and construed in accordance with the Irish law, and the courts of the Republic of Ireland will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.